We appreciate our valued customers for their feedback and comments as it is used to improve our product and services. We are forever grateful for their reviews, good or bad, and will be posting them here.
“I would like to take this opportunity to express how please we are with the HD Protech (VisioLogix) IT Support Staff. During the last three years we have been with them, Jay & Hanh have been simply amazing. They are polite, professional & precise at all times. Even during Hurricane Harvey Jay remained dedicated to handling our complaints and accommodated our concerns from his residence, which I believe he was trapped in for at least week. As for the C3 Sentinel Software, it couldn’t be more user friendly and easy to navigate even for the most technologically challenged individuals like myself. Keep up the good work!”
Captain Kevin S. Nastasi, Greenwich Township Police Department
“In our industry, quality is paramount. Whether speaking to equipment or customer service, the professionals at Visiologix have far exceeded our expectations in every way. Their technical service team is second to none and continue to provide expedient customer service and comprehensive solutions for our every need; be it software or hardware. We are very pleased with their commitment to excellence and look forward to a successful partnership in the coming years with Visiologix.”
Lt. Travis Engler – Criminal Investigations Division, Jackson County Sheriff’s Office
“The VisioLogix camera is ideal for our department application. The audio and video quality is great! The camera covers more area then cameras we’ve had in the past and the audio is nice and clear. The night vision option was another reason we purchased these cameras. The software is user friendly, easy to use and automatically purges accidental recording and recordings that have no relevance that saves on storage space where we know that storing video evidence is an issue.
I must say the tech support is the best I’ve ever had to deal with. Jay is always there when I need him and he periodically checks up on my department to make sure everything is running good with our cameras. Now days this does not happen with vendors.”
Sergeant Brad McNeill – Parke County Sheriff’s Office
“We have tried other camera systems in the past but the Visiologix CITE M1G3 camera is a cut well above the rest. The video and audio on recordings are crystal clear. The ease of use, tremendous battery life, GPS function and night vision are the best we’ve dealt with. They’re built tough but are easy to use. Downloading and managing files is a snap. When used with the C3 Sentinel management system we’ve got a well-functioning body worn camera system that not only meets but exceeds all requirements for our department. The other selling point was the outstanding support and customer service. They’re always prompt and courteous. I highly recommend this system for any agency looking for cutting-edge quality and ease of use by its officers.”
David Smith, Marshal – Red River Marshal’s Office
“I am glad to say that I am completely satisfied with the body worn video cameras we have recently purchased from VisioLogix. The cameras are incredibly easy to use and have great video & audio quality. They are affordable, even on a small budget and the customer service is top notch.”
Justin N. Collom – Chief of Police, Tuckerman Police Department